Visual Technical Assistance with AI & AR, from Net4 Connect

Net4 And Wideum Partnership

Remote Services For Smartphones, Tablets and Smart Glasses

Net4 is delighted to collaborate with Wideum, an innovative technology company specialising in remote services for smartphones, tablets, and smart glasses. Their unique software enables users to tackle challenging tasks and operational maintenance through remote support, facilitating information exchange between field service operators and support teams.

Wideum's suite of tools, encompassing Twin Eye, Remote Eye, and Process Eye, offers businesses cutting-edge solutions for streamlined operations, effective remote management, and enhanced process optimization in our rapidly evolving digital landscape.

About Wideum

Wideum is a trailblazer in remote service technology, specializing in applications for smartphones, tablets, and smart glasses. Their software enables users to tackle challenging tasks and conduct operational maintenance using remote assistance. This is made possible by facilitating information exchange between field service operators and support departments.

Featured Wideum Solutions

Remote Eye - Remote Assistance

Boost remote collaboration with live video on mobile devices and smart glasses, empowering front-line workers and technicians.

Multi-device
Remote eye works with smartphones, smart glasses and tablets
Text Messenger
Write messages with a multi-language translator (>50 languages)
Multi-call
Several experts on the same call
Connect to third-party experts without license
They can join the call with an email or code invitation
Red dot
Point to the real problem for quick solutions
Live drawing
Capture and edit images during video calls in real-time

Buy Remote Eye

Twin Eye - Glass To Glass Remote Support

Twin Eye is the see-what-I-see video remote support system, allowing you free use of your hands for any task, while looking at the issue. Use it for mentoring sessions or to resolve any situation.

Remote live video
Real-time video calls with experts
Fully hands-free
Both technicians can enjoy liberty of movement while on a call
Transparent display mode
Use this smart feature in Epson Moverio
Glass to Glass
Direct communication between Smart Glasses
Zoom in-and-out
Get things closer to your range of vision

Buy Twin Eye

Process Eye - Quality Assurance Workflow

Process Eye helps you to create your own digital workflow and procedures in a secure environment, assuring communication at any moment.

Multi-device
Process eye works with smartphones, smart glasses and tablets
Offline workflow execution
Ensure task compliance in low or non-connected areas
Paperless reports
Check, download and send all your reports in PDF
Use it on any device
Use our software with smart glasses, phones or tablets
Image recognition and machine learning
AI-powered functionality simplifies tasks
On-premise availability
Keep your data on our servers or your own

Buy Process Eye

Browse our full range of Wideum Solutions

Shop Wideum

Basket

Wideum: Visual TEchnical Assistance with AI and Augmented Reality