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Wideum: Visual TEchnical Assistance with AI and Augmented Reality

Remote video assistance with AI integrated into your IT systems
wideum remote eye

Net4 And Wideum Partnership

Remote Services For Smartphones, Tablets and Smart Glasses

Net4 is delighted to collaborate with Wideum, an innovative technology company specialising in remote services for smartphones, tablets, and smart glasses. Their unique software enables users to tackle challenging tasks and operational maintenance through remote support, facilitating information exchange between field service operators and support teams.

Wideum's suite of tools, encompassing Twin Eye, Remote Eye, and Process Eye, offers businesses cutting-edge solutions for streamlined operations, effective remote management, and enhanced process optimization in our rapidly evolving digital landscape.
wideum
Vuzix Smart Glasses

About Wideum

Wideum is a trailblazer in remote service technology, specializing in applications for smartphones, tablets, and smart glasses. Their software enables users to tackle challenging tasks and conduct operational maintenance using remote assistance. This is made possible by facilitating information exchange between field service operators and support departments.

Featured Wideum Solutions

wideum remote eye

Remote Eye - Remote Assistance

Boost remote collaboration with live video on mobile devices and smart glasses, empowering front-line workers and technicians.

  • Multi-device
    Remote eye works with smartphones, smart glasses and tablets

  • Text Messenger
    Write messages with a multi-language translator (>50 languages)

  • Multi-call
    Several experts on the same call

  • Connect to third-party experts without license
    They can join the call with an email or code invitation

  • Red dot
    Point to the real problem for quick solutions

  • Live drawing
    Capture and edit images during video calls in real-time

twin eye, starter pack

Twin Eye - Glass To Glass Remote Support

Twin Eye is the see-what-I-see video remote support system, allowing you free use of your hands for any task, while looking at the issue. Use it for mentoring sessions or to resolve any situation.

  • Remote live video
    Real-time video calls with experts

  • Fully hands-free
    Both technicians can enjoy liberty of movement while on a call

  • Transparent display mode
    Use this smart feature in Epson Moverio

  • Glass to Glass
    Direct communication between Smart Glasses

  • Zoom in-and-out
    Get things closer to your range of vision

wideum remote eye

Process Eye - Quality Assurance Workflow

Process Eye helps you to create your own digital workflow and procedures in a secure environment, assuring communication at any moment.

  • Multi-device
    Process eye works with smartphones, smart glasses and tablets

  • Offline workflow execution
    Ensure task compliance in low or non-connected areas

  • Paperless reports
    Check, download and send all your reports in PDF

  • Use it on any device
    Use our software with smart glasses, phones or tablets

  • Image recognition and machine learning
    AI-powered functionality simplifies tasks

  • On-premise availability
    Keep your data on our servers or your own

Browse our full range of Wideum Solutions

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