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Inseego Wavemaker Pro FG2000e Troubleshooting Guide

Overview When properly installed, the Inseego Wavemaker Pro FG2000e 5G Indoor Router is a highly reliable product. Most problems are caused by phones or Ethernet devices connected to incorrect ports. Please refer to the labels next to the ports for proper connections. The following tips can help solve many common problems encountered while using the […]

Overview

When properly installed, the Inseego Wavemaker Pro FG2000e 5G Indoor Router is a highly reliable product. Most problems are caused by phones or Ethernet devices connected to incorrect ports. Please refer to the labels next to the ports for proper connections.

The following tips can help solve many common problems encountered while using the 5G Indoor Router.

  • Make sure you are using the 5G Indoor Router in the correct geographic region.
  • Ensure that your wireless coverage extends to your current location.
  • If you do not receive a strong data signal, move the device to a different location.
  • Ensure that you have an active subscription plan.
  • You can resolve many issues by restarting your connected device and your 5G Indoor Router.
  • Technical Support

IMPORTANT: Before contacting Support, be sure to restart both your connected device and your 5G Indoor Router and ensure that your SIM card is inserted correctly.

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